Please share your experience with Eden Way Storage Center in Chesapeake VA. Rate us on Google! Thank you for being our loyal customer!
This is my first time using Eden Way Storage but I definitely recommend them. The associates were very nice and knowledgeable. They answered all of our questions and gave a great tour. It is great to be able to use their moving truck as well with no additional charge. That was a great cost-saving help. Very clean, secure and lit. 2 thumbs up
22:38 02 Apr 19
I came in with my boyfriend to see about storage. The free truck is what brought us in. The place is really clean.
15:44 28 Mar 19
Stored my items for a little over a year here. Never had any issues, and the staff were great. At one point, I changed my credit card which was used for the payment and forgot to apply that online. I was notified by email immediately that I was a day late, and then I made the necessary change and there were no repercussions, which is always nice. They are informative of days they will close early or will not open, and are also informative in the event of hurricane closure.
21:30 27 Mar 19
Clean facility. Helpful staff. Military discount. Highly recommend.
15:11 26 Mar 19
Honestly the most genuine and helpful customer service I have ever experienced with a business. The manager Dawn and her staff went above and beyond all expectations to assist my son who is currently overseas serving with the Navy. Dawn and her team went out of their way to ensure our very specific and difficult needs were met. I would highly recommend this very professional business for your storage needs. A++++ Service !!
08:03 13 Dec 18
We really like this facility. The building we are in is climate controlled, very clean, and very safe. They worked with us to get us into a unit right away. I would recommend them to anyone.
14:33 11 Aug 18
Outstanding facility! Clean, lots of climate controlled spaces, friendly and helpful staff, and great amenities! Free use of truck for moving is awesome!!!
22:53 14 Jun 18
Staff was super helpful. Love all the amenities and security
21:31 20 Apr 18
The truck was free the first month’s rent was $1 and the facility is very thoughtful in the way it has the entrance set up into each unit and all the equipment to make your move smoother. I transitioned into another unit or downsized and felt like I was fighting with the Property Manager about accommodating me to get this done smoothly. She should be a little more considerate to the consumer but the facility and convenience is OUTSTANDING! I am still a resident regardless of her actions and would refer my friends but with a little caution of the Property Manager.
Such an easy process. Staff was there early on Saturday and had all the paperwork finished for me. I took advantage of the free truck rental with my storage unit. A clean, 17 foot truck with tons of furniture pads and 2 hand trucks. Moving into the unit was easy (easy as moving can be) and there are plenty of flatbeds and hand carts at each entrance to the unit. The climate control was a blessing since it was already in the 90’s at 9 am! Safe, safe, safe! Before you can even drive into the storage area you enter your personal pin, and then you have to enter your pin to access your storage area, love it! Super clean and wonderful staff. And a $50 credit for when your friends mention you in their referral, so let them know Mr. AD Harrison sent you! : – )
Eden way storage has the best in security. I just love the fact that everything is seen all the time. It’s always neat and clean and the staff is very friendly and helpful.
Excellent facility and very nice people! I’ve been using their facility for over a year now and my furniture is still in great shape. I’ve never seen and bugs or pests. I recommend them to everyone I know.
They are a great group of people to deal with. The storage facility is always neat and clean.
Eden way is superb, we have had a very positive experience with them and we are very happy with the service and the friendly/helpful staff!
I just got a unit here. The customer service was excellent. The unit was spotless. I would recommend Eden Way Storage to anyone who wants a good storage unit and quality service.
Eden Way Storage Center is very professional and paid extreme attention to my needs. Very secure security system as well.
I appreciate the excellent service I always get from Dawn and Frances. They are definitely an asset to Eden Way Storage Center!
We were under severe conditions moving our home belongings into storage. Our storage needs kept increasing and couple times called for immediate storage unit which the ladies provided and in close proximity to other units. In total we had 5 units. Frances and Dawn were most helpful on loan or rental of the moving truck. Including calling person who had reserved truck, validating if still needed. If they did not and it was turned over to us. Also called person with reservation but not showed up prior or on time-thus turning it over to us which relieved a stressful situation for us and prevented U-haul rental. During rental period had few issues which they helped us with since we had moved to TN, including checking units to ensure locked after a mover had picked up partial contents, negotiated with local mover to see over top of storage units to provide moving estimate, provided access to friend to clean up units and turn in keys, along with other niceties which made this stressful/complicated time easier on us. Frances and Dawn are NOT the run of the mill employee-they care about people, their job, are dedicated to providing above and beyond to both and are deserving of company commendation.
The staff is wonderful and was a great help when we were moving our mother to assisted living and needed to store her things to go through at a later time.
The staff at Eden Way Storage goes way beyond your typical storage facilities. They are always courteous, caring and always show appreciation for my business. I will never use any other local facility.
Always experience great customer service. I would recommend Eden Way Storage Center to all!
Frances was excellent! Was in a crunch and was loaned a truck and my hours were extended. Simply put – my best storage experience yet!
After 10 calls to every place around I chose these guys for a 10×20 indoor unit. Gave me a truck for 4 hours, free lock, low deal (they gave me a deal and I didnt even ask for it). Clearly whoever runs this place is impecabbly clean. You could eat off the floors. trolleys everywhere. Did have to wrestle with eleveator but hey, I had a lot of stuff. So, yep, this is the place if you need chesapeake storage units.
We found Eden Way Storage Center in the middle of Greenbrier. The rates were lower than two other storage facilities we checked. It had a new building with air conditioned storage units that we rented for our furniture. My wife’s parents needed help during the move in with a truck and a lock which were given to them free. This place was clean and the office manager was busy and still helped the in laws every time they needed it. Yes, five stars rated by our family.
I have been storing with Eden Way Storage since 2007 and I have to say that they are the best Storage Center that I have ever used. The ladies in the office are always extremely helpful with any questions that I have, the facility is always clean and, being overseas, I have no worries about my storage unit being in good hands. I will continue to use them for all my storage needs!
Liked it! This place was great. Eden Way Storage Center gave us good service. We would use this place again.
Wonderful facility. Climate controlled, easy acces and very competitive pricing. I came here after going to a local competitor who wanted to charge me 50.00 a month more for a smaller space. Once I got to Eden Way storage I was even more pleased with the cleanliness, the convenient billing via email or web, and the email notices. Great facility. Others need to take note!
Eden Way Storage facility is the BEST!! The office staff is always so friendly and helpful and the facility is always so clean! Best place in Chesapeake to store your stuff!
I used the storage facility to store my vehicle while working over seas. When I came back home my battery was dead and the front desk loaned my jumper cables. Great people and service!!
Totally impressed with facility…very clean……the lady in the office was nothing but helpful…there was no hesitation on our part about entrusting them with our things…we have definitely been recommending this storage facility to others…keep up the good work…
Exellent facility and very nice people! I’ve been using their facility for over a year now and my furniture is still in great shape. I’ve never seen and bugs or pests. I recommend them to everyone I know.